Shipping policy

At Ataliv Fitness Store, we are committed to delivering your fitness products as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Once your order has been processed, delivery typically takes 3–7 business days, depending on your location and courier availability.

Shipping Rates

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor your package's progress.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control, including:

High order volumes
Weather conditions
Courier service disruptions
Public holidays

If your order is significantly delayed, please contact our support team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Ataliv Fitness Store is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.